Support Solutions

We will continue to support your system even after it has been installed. Our support packages range in coverage and will accommodate any client’s needs. We believe in full implementation of our services, this includes ongoing support, below are some of the options available:

Pre-paid support

Pre-paid support bundles can be purchased on an “as needed” basis. Bundles can be purchased in 10 hours increments, meaning you only have to pay for what you use! The best thing about our pre-paid bundles is that you still receive service that is of the highest quality.

Real time support option

We can provide your business with an option that will monitor your system 24/7. This option is particularly effective in preventing any external threats from compromising your system and any critical hardware. With the real time support option you will never have to worry about your system again!

Smart NET Maintenance

Any system that has been implemented using Cisco technology would be best served by Smart NET Maintenance. This option can be applied in different formats depending on your device and requirements, including 24 x 7 and 8 x 5. What makes this package great and cost-effective is that it also caters for devices outside of the Cisco range.